How to add a note to a device in ThreatLocker?

This document outlines the step-by-step process of how to add a note to a device in ThreatLocker Dashboard.

This article is a part of our ThreatLocker How-to Guides series, Chapter 09 – User and Device Management.

Introduction

Adding notes to devices in ThreatLocker allows administrators to track important information, such as detected alerts, approvals, or maintenance actions. This feature helps centralize device-related communication and improve visibility across the team.

Implementation

Step 1: Access the Computer Management Section

1. Log in to the ThreatLocker Portal.
2. Navigate to Devices > Computers
3. Locate the target machine and click the “Add Note” icon next to the device’s information

Step 2: Creating a Note

1. After clicking Add Note, a window will appear
2. Fill out the note form:

• Type: Select the reason for the note
  • Detect Alerts
  • Approval Request
  • Enable/Disable Maintenance Mode
• Severity: Choose the severity level
  • Information
  • Warning
  • Severe
• Note Expiration: Select No Expiration to make the note permanent
• Text: Enter the content of the note (max 450 characters)

Once completed, click Add Note

4. The new note will appear under Existing Notes for that device

Conclusion

Renaming a device in ThreatLocker is a simple but powerful way to keep your device inventory organized. Clear and consistent naming improves visibility across your environment and ensures easier management of policies and auditing activities.